Front Office Management

The front office module handles the essential guest-facing operations of the hotel. It covers guest check-in and check-out processes, booking management, room management, and billing, ensuring a smooth and efficient experience for both guests and staff.

Back Office Management

The back office management module supports internal operations through report management, user management, and centralized monitoring of operations and sales, allowing administrators to track performance and oversee day-to-day activities effectively.

Food and Beverage (F&B) Management

This module focuses on managing the hotel’s dining services. It includes menu management and kitchen order tracking to ensure seamless coordination between restaurant staff, kitchen operations, and customer service.

Inventory and Procurement Management

The inventory and procurement module automates stock control and supplier management. It includes monitoring stock levels such as food, linens, bottled water, and toiletries, managing supplier relationships, and enabling an automated reordering system to avoid shortages.

Finance And Accounting

The finance and accounting module streamlines the financial aspects of hotel management. It covers accounts payable and receivable, budgeting, financial reporting, and expenses management, ensuring accurate and transparent financial tracking.

Branch Office Management

For hotels with multiple branches, this module provides report management, user management, and monitoring of operations and sales across branches, ensuring consistent performance and centralized oversight.

Booking and Channel Management

This module integrates the hotel system with popular online travel agencies (OTAs) such as Booking.com, Expedia, and Agoda. It also manages direct website bookings and synchronizes room rates across different platforms to maximize occupancy and competitiveness.

Point of Sale (POS) System

The POS system covers billing and payment processing for hotel facilities. It includes restaurant and bar billing, charges for facilities like spas and gyms, and supports payment processing through cash, card, and online wallets.

Housekeeping Management
(via Mobile App/Tablet)

Housekeeping management enables staff to track room status—whether clean, occupied, vacant, or under maintenance. It also manages housekeeping schedules and staff assignments, all accessible through mobile apps or tablets for convenience.

Customer Relationship Management (CRM) (via Mobile App/Tablet)

The CRM module enhances guest engagement through loyalty programs, marketing campaigns, and customer feedback or complaint management. Accessible through mobile devices, it helps maintain strong guest relationships and improves customer satisfaction.